What is a BingoPlus account?
A BingoPlus account is your verified player profile on the BingoPlus app and website: one login tied to a Philippine mobile number, a peso wallet for deposits and withdrawals, a transaction history, KYC verification, profile and Play Smart settings, and your rewards and VIP status. Players must be 21 or older.
How do I create a BingoPlus account?
Tap Register/Login in the app or on bingoplus.com, enter your Philippine mobile number, confirm the SMS one-time code, set a password and complete KYC with a valid ID. The full walkthrough is in the BingoPlus login guide.
How do I deposit to my BingoPlus account?
Open the wallet, choose a channel — QR Ph, GCash, Maya or GrabPay under Fast, or an e-wallet, bank, over-the-counter outlet or voucher — pick or type an amount between ₱20 and ₱50,000, tap Submit and approve the payment in the channel's app.
What is the Withdrawal Guarantee?
If a Fast Withdrawal takes longer than its guaranteed window — 5 minutes for GCash, Maya and Coins.ph, 60 minutes for bank cards, 3 minutes for VIP Level 6 and above — BingoPlus compensates 100% of the withdrawal amount, up to ₱5,000 per transaction. Tap Claim when the notice appears; by October 2026 the program had paid ₱29.5 million in compensation.
What is Double Protection?
Double Protection is the wallet's protection badge: your balance is masked until you tap the eye icon, and sensitive actions such as withdrawals and payout-account changes carry extra verification on top of your password. Its current settings are shown in the wallet and Profile Setting.
What is KYC and why does BingoPlus require it?
KYC (Know Your Customer) is identity verification required by PAGCOR for licensed operators. In KYC Setting you upload a valid Philippine government ID and a selfie; once approved you can withdraw and use full account limits. BingoPlus never asks for your ID through chat or SMS.
Where can I see my transaction history?
Open Transactions History from the wallet screen. Each deposit, withdrawal, bet, win and reward is listed with its status, timestamp and reference number — the reference is what Player Support needs if something looks wrong.
What are the deposit and withdrawal limits?
Deposits run from ₱20 to ₱50,000 per transaction, as shown in the wallet's amount field. Withdrawal minimums and daily caps depend on the channel and your KYC and VIP level and are shown on the Withdraw tab before you confirm.
Can I have more than one BingoPlus account?
No. One verified account per person is the rule; duplicate accounts are closed and rewards forfeited. If you lost access to your account, recover it through Forgot password or Player Support rather than registering again.
How do I set limits or get help with gambling?
In Profile Setting open Play Smart to set a daily deposit limit, daily loss limit and daily gaming duration. For a longer break, PAGCOR's self-exclusion program is available to every player. The National Problem Gambling Helpline (02) 8248-9568 and ResponsibleGaming@pagcor.ph are free and confidential.